Sales Operations Manager - Channel Sales

  • Location: Remote United States
  • Department: Revenue Operations
  • Work Status: Full-time


Are you looking for a hybrid or remote work opportunity? Are you interested in a workplace that allows for flexibility in your day? Are you ready for a workplace that provides benefits that suit your needs?

The Sales Operations Manager for the service provider segment is the operational partner for the sales channel team. You'll work with the sales director, sales managers, and account executives on deal support, metrics, and strategic planning. You will lead projects that partner with multiple areas of the business—such as legal, finance, and revenue operations—being a subject matter expert for channel sales and measurements. Your will report on sales metrics and make meaningful recommendations that advance the priorities and efficiency of the team. You will report to theSenior Manager of Sales Operations.

Your Role in Action

  • Create important strategic analyses that provide value-added insights of sales trends, especially revenue growth and renewal forecasting in channel sales. Support the service provider segment in Indicator tracking and quarterly business reviews
  • Partner with sales leaders on the annual planning process for the service provider team, especially for territory assignments, staffing analysis, goal-setting, and quota creation
  • Provide deal architecture support to the service provider team to model pricing, commercial options, and advise on custom quotes, with specific attention to impact on company goals like ARR and revenue growth
  • Participate in sales incentive plan design for service provider reps and managers, including analysis of existing design plan efficacy, and planning for annual design and policy changes. Maintain documentation and tracking of compensation policies
  • Partner with other sales teams—such as commercial partnerships and direct selling teams—to understand partner and co-selling programs and measure efficacy and return on investment
  • Lead business-critical operational projects that partner, collaborate, and strategize with teams inside and outside of go-to-market teams

Your Skills

  • 7+ years of supporting a customer-facing organization; high-growth SaaS company a plus
  • 3+ years of experience supporting channel sales teams
  • Strong analytical background, working with large sets of data
  • Experience with deal modeling and ARR/revenue measurement
  • Project management skills and ability to manage simultaneous work streams across multiple teams
  • Work with all levels of the organization and across a variety of cultures
  • Highly organized and able to work in a fast-paced environment

About Relativity

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Long-term incentive program
Training investment program

Transparency in Coverage Information
The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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