Requestery by NSerio
Requestery is a fully integrated ticketing system that enables review teams to create, track, and report on all types of requests during Relativity review projects.
Increase the efficiency of your review team by using Requestery!
Requestery is a ticketing system that enables administrators and review teams to create, track, and report on any types of requests during Relativity review projects. Examples include password resets, new workspace creations, search requests, etc. With robust dashboard reporting and full integration with Relativity, the application will reduce your team’s dependency on email, creating efficiency and providing workflow transparency. Requestery can also trigger the automatic creation of a ticket when a request is submitted to a specified email address.
Key benefits of Requestery include:
- Keep all requests during a review project centralized within Relativity
- Robust dashboards to track team performance, customer satisfaction and support bottlenecks
- Uses Relativity permissions to secure all information contained in support tickets
- Reduce dependency on email during Relativity reviews
- Streamline the process of facilitating requests and increase your review team’s efficiency