Frequently Asked Questions
Questions about Relativity Trainings? We're here to help.
Scheduling Training and Exams
- How do I schedule training and what are the costs?
We currently offer the following instructor-led trainings:
Training
Duration
Time
Cost
8 hours
9 AM - 5 PM
$700
Relativity Admin Essentials I: Fundamentals of Case Administration
8 hours
9 AM - 5 PM
$700
8 hours
9 AM - 5 PM
$700
8 hours
9 AM - 5 PM
$700
4 hours
9 AM – 1 PM
$350
For onsite trainings we will charge for the flight, accommodations, and related expenses for the trainer in addition to the registration fees.
For more information on New Client Training Package pricing, please contact your Account Executive, CSM or email training@relativity.com.
- How do I schedule exams and what are the costs?
We offer the below exams. To learn more about prices and see step-by-step instructions for scheduling an exam please check our Certification FAQ.
An overview of all Relativity exams is available in the Relativity Certification Guide.
Exam name
Cost
Recommended trainings
$300
$250
$250
-
$250
$250
$250
$50
-
$50
$50
-
$50
-
$50
-
$50
-
- How can I schedule training for my team?
Onsite trainings are offered Tuesday through Friday and are typically scheduled 6-8 weeks in advance on a first come, first served basis. You will be charged for the travel and related expenses for the trainer in addition to our training registration fees. Email training@relativity.com to schedule onsite training.
We require a minimum of 5 attendees and allow a maximum of 12 attendees to hold a closed-enrollment training.
General Information
- What training options are available?
We offer a variety of training courses, including in-person training, virtual classroom training, webinar training, and independent self-guided options.
Key details about our instructor-led offerings (in-person, virtual classroom, and webinar training) are provided below in this FAQ document, with additional information available on our Training Center where you can also check for upcoming trainings.
Our on-demand materials cover a wide variety of products and topics to meet the needs of individuals ranging from beginners to advanced Relativity users. These materials are provided via several distinct formats, including interactive click-through tutorials, educational videos, and on-demand recordings of past webinar presentations. All our on-demand content is available free on Relativity Learning. Please note that you will need a Relativity Community account in order to access Relativity Learning.
- I am new to e-Discovery. Where can I start?
If you are new to e-Discovery we recommend taking a look at our self-paced videos and Relativity basics for on-demand and free training resources to learn more about Relativity. We also recently launched our Access e-Discovery learning path. This is a great option for those who are new to e-Discovery that want an overview of the industry and to educate themselves on how to use Relativity effectively throughout the e-Discovery process.
- I am new to Relativity platform and I am interested in trainings and certifications. Where do I begin?
For those who are new to the Relativity platform, we recommend the Relativity 101 training. This is an 8-hour training and costs $700 per attendee. You can register for an upcoming training under available dates here. We post new trainings every quarter. We also recommend taking a look at our self-paced videos and Relativity basics for on-demand and free training resources to learn more about Relativity.
Our Access e-Discovery learning path is also a great option for those who are new to e-Discovery that want an overview of the industry and to educate themselves on how to use Relativity effectively throughout the e-Discovery process.
For certifications, we recommend that you take a look at our Relativity Certification guide which will be a great resource to start with. This guide covers job roles that might benefit from a particular exam, key topics that will be covered on each exam, and the time commitment each type of exam will take.
If you have never earned a Relativity certification, we recommend that you take the RelativityOne Certified Pro exam, the Relativity Certified Sales Pro exam, or the RelativityOne Review Pro exam. These are fundamental certifications that are considered the best points of entry into the Relativity certification program and will help you understand certain benefits, features, and how to talk about the product.
All of the study guides for our exams can be found in the Community when you navigate to the Education Center then select the Certification Tracker. You can also reference our Certification FAQ for more information.
- What forms of payment does Relativity accept?
Relativity accepts checks, ACH payments, credit cards, and wire transfers.
Instructor-led Trainings
- What instructor-led trainings are offered?
- In-Person Training: We offer the following in-person classes taught by an experienced Relativity instructor.
- Relativity 101: Relativity for End Users (8 hours)
- Relativity Admin Essentials I: Fundamentals of Case Administration (8 hours)
- Analytics and Active Learning (8 hours)
- Processing (8 hours)
- Virtual Classroom Training: We offer the following interactive virtual classroom sessions led by an experienced Relativity instructor.
- Relativity Data Loading and Productions (4 hours)
- Recurring Webinars: We offer the following free, recurring webinars led by an experienced Relativity instructor.
- Reviewer Webinar (2 hours)
- Webinars: A variety of free, one-hour webinars are currently offered every month. View the upcoming schedule.
- In-Person Training: We offer the following in-person classes taught by an experienced Relativity instructor.
- Where can I attend instructor-led training?
We offer our trainings virtually, at our Chicago and London offices, on the road in our major markets, and onsite at your office.
- Open Enrollment: We regularly schedule open enrollment trainings either entirely virtually or entirely on-site in our Chicago, London, and Sydney offices. Additionally, we schedule virtual open enrollment trainings in our major markets such as New York, NY, Los Angeles, Tokyo and many more locations. View our Live Training Schedule for upcoming sessions.
- Closed Enrollment: We also offer closed enrollment training for your team virtually or at your office for a minimum of 5 attendees and a maximum of 12 attendees. Closed enrollment trainings are offered Tuesday through Friday and are typically scheduled 6-8 weeks in advance on a first come, first served basis. You will be charged for the travel and related expenses for the trainer in addition to our training registration fees. Email training@relativity.com to schedule closed enrollment training.
Relativity may decline to schedule, and may postpone or cancel Onsite Training Courses in case of dangerous locations, locations for which the US government or any other governmental agency has issued travel warnings, terrorism, disasters, inclement weather that impairs travel, and other matters that could affect the safety of Relativity’s personnel or that make travel unnecessarily difficult.
- Open Enrollment: We regularly schedule open enrollment trainings either entirely virtually or entirely on-site in our Chicago, London, and Sydney offices. Additionally, we schedule virtual open enrollment trainings in our major markets such as New York, NY, Los Angeles, Tokyo and many more locations. View our Live Training Schedule for upcoming sessions.
- How much does instructor-led training cost?
All full day trainings are $700 USD per person. Our half-day trainings are $350 USD per person.
For requested onsite training, flight, accommodations, and related expenses for the trainer will be in addition to the registration fees.
- Once registered for an Instructor-led training, when will I receive my RelativityOne credentials?
You will receive your RelativityOne login credentials on the day of training.
- Do you get a certificate after completing the training?
You will receive a certificate of completion for attending instructor-led training and any self-paced video that is eligible for RCE credits.. The training certificate will be sent to the email address used to register for the training upon completion of the session.
You will not receive a certificate of completion for any self-paced videos that are not eligible for RCE credits. You are able to track the trainings you’ve completed in Relativity Learning by navigating to your profile on the right-hand corner.
- Can I transfer my instructor-led training registration to my colleague?
Please reach out to training@relativity.com to get assistance.
- Are the live instructor-led trainings recorded for future use?
In accordance with Relativity’s Content Distribution policy, we do not record or distribute our Relativity training sessions.
Relativity Learning
- Do I need to be a client of Relativity in order to access Relativity Learning?
Relativity Learning is available to anyone who has a Relativity Community account, not just clients. To sign up for the Relativity Community, click here.
- How do I access Relativity Learning?
There are two ways to access Relativity Learning. You can log into the Community site, click on the Learning tab, click Start Learning! Or you can go directly to learning.relativity.com and use your Relativity Community credentials to log in. Please check out this knowledge article which has all you need to know about Relativity Learning.
- Why do I need to login to access content that was previously available on the Training Center?
Relativity has made the decision to move away from providing the content that was previously available on our Training Center on a public site because, with the public site, we were unable to gather the metrics necessary to provide the quality of content, the personalized experience, and the value for learners that we’re aiming to deliver with our learning content. We understand that it may seem inconvenient, but we are confident that the benefits that will be provided as we mature will be well worth it!
Relativity Learning is available to anyone who has a Relativity Community account, not just clients. To sign up for the Relativity Community, click here.
- Where can I get a copy of the completion certificate?
There are no certificates issued in Relativity Learning at this time. You are able to see your course completions directly in Relativity Learning by clicking on your profile in the upper right-hand corner.
Open Enrollment Training Schedule
- What is the 2024 open enrollment training schedule?
What is the 2024 training schedule for North America?
- We will offer trainings in a virtual US Central Time Zone in the below months. Currently scheduled trainings can be found on the Training Center. This schedule is subject to change.
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January
-
March
-
May
-
June
-
October
-
December
-
What is the 2024 training schedule for Europe, the Middle East and Africa?
-
We will offer trainings in a virtual London time zone in the below months. Currently scheduled trainings can be found on the Training Center. This schedule is subject to change.
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June
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October
-
What is the 2024 training schedule for the Asia-Pacific region?
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We will offer trainings onsite in Sydney and in a virtual Sydney time zone in the below months. Currently scheduled trainings can be found on the Training Center. This schedule is subject to change.
-
March
-
November
-
- We will offer trainings in a virtual US Central Time Zone in the below months. Currently scheduled trainings can be found on the Training Center. This schedule is subject to change.
- Can I complete registration on behalf of my team member?
Yes, you can complete registration for a member of your team, however please ensure you use their name and email address when completing the registration form.
Cancellation & Rescheduling Policy
- What is Relativity's cancellation policy?
- Open Enrollment - Individual Pay: Training fees must be paid prior to your training. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee you pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue.
- Open Enrollment - Pay Company: Upon registering for a training session, your company will be invoiced for the full cost of the training, which must be paid within 30 days. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee your company pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue. To register for training using the Company Pay option, the company must be a Relativity license holder.
- Onsite Training: Upon completion of an onsite training session, your company will be invoiced for the full cost of the training or for a minimum of five attendees, and travel expenses, which must be paid within 30 days. Any notice to cancel or reschedule the Training must be in writing and received by Relativity at least twenty-one (21) days in advance of the first Training Date. For any cancellation notice received after twenty-one (21) days in advance of the first Training Date, customer will pay Relativity $1,000 as liquidated damages for Relativity overhead and administrative costs, lost opportunity costs, and other expenses (such as any third party fees that Relativity incurs in canceling or rescheduling travel / hotel arrangements).
- Virtual Classroom Training: Upon completion of a closed, virtual classroom training session, your company will be invoiced for the full cost of the training, which must be paid within 30 days. Any notice to cancel or reschedule the Training must be in writing and received by Relativity at least twenty-one (21) days in advance of the first Training Date. For any cancellation notice received after twenty-one (21) days in advance of the first Training Date, customer will pay Relativity $1,000 as liquidated damages for Relativity overhead and administrative costs, lost opportunity costs, and other expenses (such as any third party fees that Relativity incurs in canceling or rescheduling travel / hotel arrangements).
- Open Enrollment - Individual Pay: Training fees must be paid prior to your training. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee you pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue.