Frequently Asked Questions
Questions about Relativity Trainings? We're here to help.
Scheduling Training
- How do I schedule exams and what are the costs?
We offer the below exams. For more information on our exam policies, please see the Certification FAQ. An overview of all Relativity exams is available in the Relativity Certification Guide.
- How do I schedule training and what are the costs?
We offer the below trainings.
Training Duration Time Relativity 101: Relativity for End Users 1 Day 9 AM - 5 PM Relativity Admin Essentials I: Fundamentals of Case Administration 1 Day 9 AM - 5 PM Analytics & Active Learning 1 Day 9 AM - 5 PM Processing 1 Day 9 AM - 5 PM Data Loading & Productions 4 Hours 9 AM - 1 PM or 1 PM - 5 PM All full day trainings are $700 USD per person. Our half-day trainings are $350 USD per person. If additional trainers or specialized agendas are requested, a separate quote will be issued.
For onsite trainings we will charge for the flight, accommodations, and related expenses for the trainer will be in addition to the registration fees.
For more information on new client training pricing, please contact your Account Executive, CSM or email training@relativity.com.
General Information
- What training options are available?
We offer a variety of training courses, including in-person training, virtual classroom training, webinar training, and independent self-guided options.
Key details about our instructor-led offerings (in-person, virtual classroom, and webinar training) are provided below in this document, with additional information available on our Training Center.
Our on-demand materials cover a wide variety of products and topics to meet the needs of individuals ranging from beginners to advanced Relativity users. These materials are provided via several distinct formats, including interactive click-through tutorials, educational videos, and on-demand recordings of past webinar presentations. All of our on-demand content is available free on our Training Center.
- How can I schedule training for my team?
Onsite trainings are offered Tuesday through Friday and are typically scheduled 6-8 weeks in advance on a first come, first served basis. You will be charged for the travel and related expenses for the trainer in addition to our training registration fees. Email training@relativity.com to schedule onsite training.
- What forms of payment does Relativity accept?
Relativity accepts checks, ACH payments, credit cards, and wire transfers.
Instructor-led Trainings
- What instructor-led trainings are offered?
- In-Person Training: We offer the following in-person classes taught by an experienced Relativity instructor.
- Virtual Classroom Training: We offer the following interactive virtual classroom sessions led by an experienced Relativity instructor.
- Relativity Data Loading and Productions (4 Hours)
- Recurring Webinars: We offer the following free, recurring webinars led by an experienced Relativity instructor.
- Reviewer Webinar (2 Hours)
- Webinars: A variety of free, one-hour webinars are currently offered every month. View the upcoming schedule.
- Where can I attend instructor-led training?
We offer our trainings virtually, at our Chicago and London offices, on the road in our major markets, and onsite at your office.
- Open Enrollment: We regularly schedule open enrollment trainings either entirely virtually or entirely on-site in our Chicago, London, and Sydney offices. Additionally, we schedule virtual open enrollment trainings in our major markets such as New York, NY, Los Angeles, Tokyo and many more locations. View our Live Training Schedule for upcoming sessions.
- Closed Enrollment: We also offer closed enrollment training for your team virtually or at your office for a minimum of 5 attendees and a maximum of 12 attendees. Closed enrollment trainings are offered Tuesday through Friday and are typically scheduled 6-8 weeks in advance on a first come, first served basis. You will be charged for the travel and related expenses for the trainer in addition to our training registration fees. Email training@relativity.com to schedule closed enrollment training.
Relativity may decline to schedule, and may postpone or cancel Onsite Training Courses in case of dangerous locations, locations for which the US government or any other governmental agency has issued travel warnings, terrorism, disasters, inclement weather that impairs travel, and other matters that could affect the safety of Relativity’s personnel or that make travel unnecessarily difficult.
- How much does instructor-led training cost?
All full day trainings are $700 USD per person. Our half-day trainings are $350 USD per person. If additional trainers or specialized agendas are requested, a separate quote will be issued.
For requested onsite training, flight, accommodations, and related expenses for the trainer will be in addition to the registration fees.
Open Enrollment Training Schedule
- What is the 2023 open enrollment training schedule?
Currently scheduled trainings can be found here. Relativity will release any newly scheduled sessions every other month the first week of odd numbered months (January, March, May, etc.).
Cancellation & Rescheduling Policy
- What is Relativity's cancellation policy?
- Open Enrollment - Individual Pay: Training fees must be paid before your training. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee you pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue.
- Open Enrollment - Company Pay: Upon registering for a training session, your company will be invoiced for the full cost of the training, which must be paid within 30 days. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee your company pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue. To register for training using the Company Pay option, the company must be a Relativity license holder.
- Onsite Training: Upon completion of an onsite training session, your company will be invoiced for the full cost of the training or for a minimum of five attendees, and travel expenses, which must be paid within 30 days. Any notice to cancel or reschedule the Training must be in writing and received by Relativity at least twenty-one (21) days in advance of the first Training Date. For any cancellation notice received after twenty-one (21) days in advance of the first Training Date, customer will pay Relativity $1,000 as liquidated damages for Relativity overhead and administrative costs, lost opportunity costs, and other expenses (such as any third party fees that Relativity incurs in canceling or rescheduling travel / hotel arrangements).
- Virtual Classroom Training: Upon completion of a closed, virtual classroom training session, your company will be invoiced for the full cost of the training, which must be paid within 30 days. Any notice to cancel or reschedule the Training must be in writing and received by Relativity at least twenty-one (21) days in advance of the first Training Date. For any cancellation notice received after twenty-one (21) days in advance of the first Training Date, customer will pay Relativity $1,000 as liquidated damages for Relativity overhead and administrative costs, lost opportunity costs, and other expenses (such as any third party fees that Relativity incurs in canceling or rescheduling travel / hotel arrangements).