Learn How Our Customers Succeed With Relativity
The following stories are from some of the thousands of unique organizations making the most of Relativity in real-world situations. Discover how they solve new challenges with the software every day.
Altlaw decided to go all in on RelativityOne to focus on relationships within their company and with clients, which fostered a culture of positivity and happiness. With the move to SaaS, the company’s project managers can allocate 80 percent of their time toward client work and 20 percent to managing the technology.
ProSearch became an extension of a customer’s in-house legal team, ultimately strengthening their case strategy, giving them new insights on costs and budgeting, and clearing a challenging project backlog in just 10 days.
Borden Ladner Gervais LLP (BLG), the largest, full-service Canadian law firm, needed a platform that aligned with their commitment to innovation. With RelativityOne, the firm is looking to create apps to solve client problems and go beyond e-discovery.
Exelon Manager of Legal Technology and e-Discovery Operations Charisma Starr took the stage at Relativity Fest 2019 to share why Exelon moved to RelativityOne—and why the company sees great potential in Relativity Trace.
Meta-e Discovery is using Relativity to uncover what unfolded in the Flint water crisis. The team is organizing and analyzing documentation related to the case. With it, the legal team will have the information they need to act on behalf of Flint residents and get justice.
With nearly a year under their belt using RelativityOne, Allen & Overy shares how the platform has transformed their business—including enabling a proactive approach to e-discovery and deploying their innovations throughout the globe.
When a multinational corporation had to quickly assess a potential compliance violation, they brought in Control Risks to get to the truth, fast. Control Risks used communication analysis in RelativityOne to piece together the streams of communication and find the answers—all in just one week.
Presented with a DSAR, a UK-based technology firm turned to CDS (Complete Discovery Source) to help them organize the data relevant to the request. CDS seamlessly handled the broad request and culled the data by more than 99 percent, allowing the firm to meet the request within the mandated deadline.
Back-to-back Innovation Award Winner Bricker & Eckler goes beyond e-discovery again with its "Petition Analyzer," an automated application that identifies discrepancies on ballot issue petitions. Recently, Bricker & Eckler used Petition Analyzer to assist a health care industry client with analyzing over 490,000 petition signatures in just four days.
Charged with investigating an executive’s emails for instances of fraud, KordaMentha dug deeper with Relativity to analyze the sentiments expressed in the emails and instant messages, which identified cultural issues involving numerous employees.
A forward-looking Steptoe lawyer used Relativity Assisted Review to save their client $2.7 million on a Department of Justice (DOJ) second request. The results spurred Relativity Analytics adoption at the firm, with Steptoe processing over 4,200 GB of data through Analytics in 2018
RVM cut image volume by 95% and simplified a labor-intensive process by building on Relativity
Herbert Smith Freehills' Alternative Legal Services team powered through review of 40 million documents using Relativity Assisted Review and an analytics-forward approach
"In this case, threading drove deep cost savings for our client. The math speaks for itself. Threading is a no-brainer.”
Ben Sexton
Vice President of eDiscovery and Analytics
Coming down to the wire on a two-week deadline, KordaMentha used active learning in Relativity to help a financial company adhere to a regulator’s complex request for information.
Used active learning in Relativity, allowing a four-person review team to produce 235,000 documents in four weeks
Used Relativity to pinpoint a single Chinese character within hundreds of thousands of WeChat messages to unravel a two-year embezzlement scheme in a matter of days
When a second round of discovery hit, icourts replaced a tedious linear review with Relativity to save their client 228 review hours
“I have a long list of roadmap items to implement within Chesapeake Energy Records and Metric Tracking. I aim to continue innovating on the platform and building sophisticated applications. Overall, it has been a rewarding process and I’ve had a lot of fun doing it.”
DANNY MACDONALD
Forensic Analyst
“We had numerous conversations with our clients and they all said the same thing: ‘We want insights into everything going on with our matters.’ So, Matter Intelligence evolved into a transparency-focused application that empowers our clients to collaborate closely with our team and gives them and our service professionals a shared view of the world.”
JASON RICHARD
Senior Director of e-Discovery Services
Control Risks supports independent monitors on four separate multi-year monitorships, as required by the DOJ, and created a custom solution in Relativity to deliver secure, online, and auditable repositories.
Veritone's integration with Relativity cut audio data by 99%+ and saved their client $16.5 million
JND eDiscovery used Analytics to suppress 95% of a 3 TB review set in RelativityOne
With Relativity Processing, IST Management cut data by 83% and beat their deadline
With Relativity Processing, Jeffer Mangels Bulter & Mitchell automatically mapped 25 PST files' rich metadata fields to complete a 123 GB job over one weekend
From Slack to Skype for Business to internal proprietary chat systems, there are seemingly endless types of message data that can complicate an e-discovery review. In response to numerous client struggles with this type of data, Anexsys built RTK.Message to support myriad export formats, making the review of message data a seamless, repeatable process. In an early win, Anexsys cut messaging volume from 100,000 to 12,000.
Tasked with exporting and manually stamping more than 500 potential trial exhibits the night before a trial began, Kilpatrick Townsend's LitSmart® E-Discovery Team knew there had to be a better way. They built an application in Relativity to automate the process.
"We didn't just build a custom tool to solve a problem for a client. We built a dynamic solution that has the capability of streamlining the many similar projects going on each day in this industry. And we did it all with Relativity."
FRANK MERRILL
Partner
Ballard Spahr saved their client more than $125,000 on a document QC project with one simple Relativity feature
FTI Consulting seamlessly complied to a 5TB+ second request in 10 weeks with RelativityOne
"What makes Relativity Analytics such a powerful tool is the ability to customize each workflow on a case-by-case basis. Relativity’s onboarding process opened my eyes to what’s possible."
SHERYL RAHN
Director of Professional Services Group
Using Analytics, Drinker Biddle shuts down a whistleblower defense in 7 days, saving an estimated $270,000+
Used Relativity Assisted Review & Analytics to find 1 key document among 2 million, and increased their settlement offer by 10 times.
"When you're dealing with allegations of improper payments, you need to follow the money. Relativity gives us the flexibility to look across an entire universe of data and use Analytics to reveal important behavioral trends that happen between structured and unstructured data."
MASON PAN
Director
"Lighthouse supports a variety of international clients where foreign language translation is a crucial need. Through our partnership with LSI, and their integration with Relativity, we have streamlined the process for both the translation and production of those documents, saving our clients millions of dollars each year."
JOHN DEL PIERO
Vice President
Using Analytics, Sheehan eliminated 95% of the documents for review and earned a $1.2 million win for their client.
“Beyond the speed and cost savings, we trust the Relativity Assisted Review workflow. Relativity allows us to provide our clients with more transparency into why decisions are made by the system and ensure accuracy.”
BENJAMIN LEGATT
VP of Client Consulting
"Analytics and visualizations in Relativity make our ECA process much more effective. The dashboards provide a quick, user-friendly view of our data, allowing us to act faster on the relevant issues.”
CAROLINE POLLARD
Manager of eDiscovery Services
“ECA in Relativity allowed us to create a simple, templated process to cull down documents. We don't have to reinvent the wheel every time, we can just go in and get it done. It's a step-by-step process that anyone can pick up and manage.”
SYLVIE STULIC
Legal Operations & Litigation Manager
"Had our team of three worked 24 hours a day for the eight available days, they would have reviewed little over half the documents, putting their client and its directors in a perilous position."
LEONIE TAYLOR
Head of Consulting
Used Relativity Assisted Review on a second request–reviewing 23M documents in just 33 days.
“Relativity ECA is a well thought-out solution. It allows us to visualize what we have early on and really narrow down our data, so our attorneys have quick access to the most relevant information, and decisions can be made more quickly. ”
TINA GARBARINO
e-Discovery Manager
Kilpatrick launched the first legal hold within 1 week with an automated process that saved the client thousands of dollars.
Tasked with assessing a large financial institution’s liability in a money laundering investigation, Swiss FTS needed to reveal the truth surrounding more than 300 account managers and approximately 300,000 transactions.
2 people reviewed 45,000 documents in 1 weekend using a customized Relativity Analytics workflow.
“Relativity is an extensible platform that allows KLDiscovery to quickly develop sophisticated new solutions and directly integrate proprietary technology to better serve our customers.”
ERIC ZIMMERMAN
Director of Client Services
“Building on the Relativity platform has not only greatly improved our team’s efficiency around assessing client data, but transformed the operational and administrative processes of mass tort resolution at our firm.”
SCOTT SHADLER
IT Director
KLDiscovery quickly imported legacy data to easily issue 5 legal holds containing 220 custodians.
Using inventory during Relativity Processing reduced data volumes by more than 55% allowing the first production to be completed in 10 days.
Used Relativity Assisted Review to reduce manual review time by more than 50,000 hours, saving more than $1M.
Troutman Pepper wanted to reduce the manual effort of gathering information from various sources and providing that information in regular status updates to clients. They built SynQ—a custom application built on Relativity that connects with multiple data sources, pulls the data, and automatically aggregates it to provide a complete picture of all information.
To migrate more than 200 cases to Relativity as soon as possible, Jackson Walker took advantage of Relativity’s open platform and built an application to handle the migration.
NightOwl Global needed a solution to provide real-time operational and administrative data about cases across their global operations. After evaluating and dismissing third-party products that would've cost $40 thousand annually, they developed a custom application in Relativity named Mission Control.
Epiq hosted 70+ law suits—comprised of more than 45 million documents and 40 TBs of data—in a single repository, producing them all in Relativity without leaving the system.
“We're able to guide our clients through the most difficult situations with Relativity. Even when the tightest deadlines are placed on us, Relativity is agile and flexible enough to deliver for our clients when they need it most.”
DEAN ANDERSON
Director of Discovery Services
Found Relativity Processing to be 2x faster end-to-end with more accurate metadata and extracted text.
“With custom tagging workflows and clustering, we were able to get the data prioritized, reviewed, produced, and QCed by the deadline. We couldn't be happier with how Relativity performed during this tight turnaround time.”
R.P. SMITH
Practice Support Manager
When faced with a financial investigation with an immediate auditor deadline, law firm Thompson & Knight turned to Legility to help them quickly prioritize the most relevant documents—over the span of a single weekend—and then complete a full review.
An internal investigation spanning 18 months and 23 email accounts yielded 3.6 million documents for review. Email threading, targeted searches, and de-duplication allowed the Simmons & Simmons team to save 350 work-days.
“With Relativity’s processing, we can get our data into review right away. The speed to getting to the review stage is a tremendous advantage to us."
ADAM ANDERSON
Litigation Systems Engineer
In 24 hours Legility installed Relativity Legal Hold, ultimately identifying and collecting 200 GB of relevant data by the deadline.
“Being able to publish documents directly into our review workspace cut out four or five major steps that typically slow us down.”
KIM FISHER
Practice Support Manager
When the U.S. Department of Justice investigated the Anheuser-Busch InBev merger, McDermott Will & Emery was called upon to review millions of documents that could be relevant to DOJ's requests for information.
"We're very pleased with the email threading results in Relativity. It's easy to use and a major cost savings.”
CHRIS HALEY
Director of Litigation Technology
"With Relativity, we were able to clear all the contracts and finalize a multi-billion dollar deal in one month instead of six. Combining our innovation with a flexible and customizable solution helped us exceed the expectations of our client."
SHARRI WILNER
Client Technology Solutions Manager
Womble Bond Dickinson built and implemented a custom case management application within a Relativity workspace, allowing attorneys to access information about key people, chronologies, legal work product, issues, pleadings, and facts under one tab.
Used Relativity Analytics to find out 94% of the documents were non-responsive and could be ignored.
Facing growing data volumes, Foley & Lardner used Relativity to cut processing time by 50%.
Relativity Processing reduced error resolution and saved an estimated 40 hours of processing time.
“Relativity Assisted Review allows us to deliver detailed statistics that prove the efficacy of the technology and process, making it easy for in-house and outside counsel to see the value. Our results have been outstanding, and our client requested Assisted Review be considered for all types of matters moving forward.”
JON LAVINDER
Director, Technology Assisted Review
“Relativity empowered the legal team to assess their case quickly, despite a large data universe and an aggressive timeline.”
CATHY FETGATTER
Vice President of Managed Review Services
DLS Discovery was hired to identify duplicate records among two related matters. By using near-duplicate identification, they were able to classify more than 500,000 of 1 million documents as duplicates and eliminate them from review.
In the middle of an investigation, a new custodian tripled the size of the potentially responsive data set. Relativity Assisted Review helped the team make use of previous work product to efficiently power through the new data.
When a single subject matter expert was faced with reviewing 500,000 documents for a medical insurance case, Dickinson Wright used Relativity Assisted Review to get through all of the material in mere hours.
